Terms & Conditions
1. Orders & Customization Specifications
1.1 Minimum Order Quantity (MOQ): Orders are subject to our stated MOQs per style, color, or design as outlined in our quotes or proforma invoices.
1.2 Tech Packs & Design Approval: The Client is responsible for providing complete design specifications, high-resolution vector artwork (AI, EPS, PDF), Pantone color codes, and size charts.
1.3 Proforma Invoice (PI) & Digital Mockups: Manufacturing will only begin after the Client formally approves the digital design mockup and Proforma Invoice (PI) in writing (via email or messaging platform).
1.4 Production Modifications: Once production has commenced following artwork approval, no modifications or cancellations can be made without written consent from us, and the Client may be liable for additional costs incurred.
2. Samples & Pre-Production
2.1 Sample Fees: Physical sample fees and shipping costs are paid by the Client unless explicitly agreed upon in writing.
2.2 Sample Approval: Pre-production samples must be inspected and approved by the Client before full bulk production begins.
2.3 Tolerance Variations: Due to hand-crafted techniques and custom printing methods (dye-sublimation, screen printing, leather dyeing), slight variations in color tone (±5%), weight, and stitching within standard manufacturing tolerances (±1-2 cm) may occur.
3. Pricing & Payment Terms
3.1 Currency: All prices quoted are in US Dollars ($ USD) unless specified otherwise.
3.2 Pricing Basis: Unless stated otherwise, all wholesale quotes are provided on an FOB (Free On Board) Pakistan or EXW (Ex-Works Sialkot) basis. Shipping, customs duties, tariffs, and taxes are the sole responsibility of the Buyer.
3.3 Payment Schedule:
Standard Bulk Orders: A 50% advance deposit is required to initiate raw material sourcing and production. The remaining 50% balance payment must be settled upon production completion and prior to final shipment dispatch.
Sample Orders: 100% advance payment required.
3.4 Payment Methods: Payments must be made via authorized B2B banking channels:
Telegraphic Transfer (Bank T/T / Wire Transfer)
Electronic Funds Transfer
Any other agreed payment gateway (as stated on the Proforma Invoice)
4. Production Lead Times & Delivery
4.1 Lead Times: Estimated production lead times (typically 2–4 weeks depending on order volume and complexity) begin only after:
The advance deposit has cleared in our bank account.
Final artwork, sizing, and production samples/mockups are approved.
4.2 Shipping & Freight: Shipments are delivered via designated courier services (DHL, FedEx, UPS) or commercial air/sea freight.
4.3 Delays: We are not responsible for delivery delays caused by customs clearance procedures, port congestion, weather conditions, or force majeure events outside our direct control.
4.4 Import Duties & Taxes: The Client is the importer of record and is fully responsible for paying all applicable local import taxes, customs duties, clearance charges, and VAT/GST in their destination country.
5. Intellectual Property & Custom Logos
5.1 Client Rights: The Client warrants that they own or have explicit legal permission to use all logos, trademarks, slogans, and designs submitted to us for manufacturing.
6. Inspection, Claims & Return Policy
6.1 Inspection Period: The Client must inspect all goods immediately upon receipt. Any claims regarding damaged, missing, or defective items must be reported to us in writing within 7 business days of shipment delivery.
6.2 Defective Items: Claims must be accompanied by detailed photos and videos clearly showing the defect, along with the order number and batch code.
6.3 Remedies: If a manufacturing defect or significant deviation from approved specs is confirmed by us, Combat Zone Boxing will, at its sole discretion: Replace the defective units free of charge in the next order run, OR Issue a credit memo/refund equal to the value of the defective items.
6.4 Non-Returnable Goods: Because all products are custom-manufactured to Client specifications, custom or private-labeled goods cannot be returned or refunded for reasons unrelated to manufacturing defects.
Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please reach out to our administration team:
Company Name: COMBAT ZONE BOXING
Address: Gohad Pur Airport Road Sialkot, Pakistan
Phone / WhatsApp: +923137849330
Email: [email protected]